Special Features


eComplain System

"The merit of government sector is characterized by its ability to satisfy and serve the clients at the best possible way" - HH Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice-President and Prime Minister, and Ruler of Dubai.

For the ease and extending the approachability to the public, the Government of Dubai has a system called eComplaint System.

eComplain is the web portal that handles all complaint you raise against all participating governmental organizations which include

• Dubai municipality
• Dubai police
• Dubai electricity and water authority
• Department of health and medical services
• Roads and transport authority
• Naturalization & Residency Department – Dubai

You can register yourself and raise a complaint to any of the above departments and then track the status of the complaint, update it anytime and also provide feedback to the government.

For more information and FAQ logon to http://www.ecomplain.ae


Website: http://www.ecomplain.ae



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