Special Features
Department of Naturalization and Residency
The Department of Naturalization and Residency, Dubai, was established in 1971 and is divided into twelve sections, six of which are located within its premises. These sections are:
Each of these sections has specific duties.
Naturalization and Passports Section
The Naturalization and Passports Section handles all transactions for Nationals, such as the issuing of Family books, Passports and other relevant documents.
Passport Branch
The Entry Permits Section issues visas of various types, including those of residence, visit, employment and housemaids.
Visa requirements are classified as following
The Investigation and Control Section is concerned with public transactions such as Status change, determining people on Overstay and Closing of records.
Administration and Finance Section
The Administration and Finance Section manages human and financial resources and is also concerned with the issue of Establishment Cards for private companies and representatives of other organizations, and other relevant financial transactions for these services.
Information Technology Section
The Information Technology Section is responsible for the development of the computer applications that are required for the Department’s activities. Section personnel also update programs in use by the department, to meet the latest developments in the IT field. In addition, the IT staff are responsible for the supply of software and hardware to other sections.
Other Sections
The other six sections of the Department are located around Dubai and in neighboring areas. These are Dubai Airport Passports Section, Rashid Port Passports Section, Shindegah Port Passports Section, Jebel Ali Port Passports Section and Hatta Passports Section.
E-Services
DNRD has provided users with many technical services using E-commerce and advanced features of modern Information and Technology to serve better and faster. The different transactions and establishment services have been incorporated developed on the internet platform for easier, simpler and faster user accessibility across the globe.
E-Services provided By DNRD to its users:
- Naturalization and Passports Section
- Entry Permits Section
- Residency Section
- Investigation and Control Section
- Administration and Finance Section
- Information Technology Section
Each of these sections has specific duties.
Naturalization and Passports Section
The Naturalization and Passports Section handles all transactions for Nationals, such as the issuing of Family books, Passports and other relevant documents.
Passport Branch
- Reissue of Lost Passport
- Passport Issue for New born
- New Passport Issue for Spouse (Wife)
- Changing in Passport Information
The Entry Permits Section issues visas of various types, including those of residence, visit, employment and housemaids.
Visa requirements are classified as following
- Some Nations get Visa on their Arrival
- Other Nations NEED Visa Through Sponsors
The Investigation and Control Section is concerned with public transactions such as Status change, determining people on Overstay and Closing of records.
Administration and Finance Section
The Administration and Finance Section manages human and financial resources and is also concerned with the issue of Establishment Cards for private companies and representatives of other organizations, and other relevant financial transactions for these services.
Information Technology Section
The Information Technology Section is responsible for the development of the computer applications that are required for the Department’s activities. Section personnel also update programs in use by the department, to meet the latest developments in the IT field. In addition, the IT staff are responsible for the supply of software and hardware to other sections.
Other Sections
The other six sections of the Department are located around Dubai and in neighboring areas. These are Dubai Airport Passports Section, Rashid Port Passports Section, Shindegah Port Passports Section, Jebel Ali Port Passports Section and Hatta Passports Section.
E-Services
DNRD has provided users with many technical services using E-commerce and advanced features of modern Information and Technology to serve better and faster. The different transactions and establishment services have been incorporated developed on the internet platform for easier, simpler and faster user accessibility across the globe.
E-Services provided By DNRD to its users:
- D G System
- Online
- E-Forms
- E-Gate
- I.V.R (Interactive Voice Response)
Website: http://www.dnrd.ae


