Special Features
eSupport from Etisalat
eSupport is an automated desktop internet connection with the capability of enabling ’self internet problem-solving solutions’.It’s a software that works as your tool to solve technical Internet problems and guides you to what should be done.
This service allows computers to become self-repairing devices by having a virtual agent inside your PC; always ready and active to solve your technical issues and directing you to the correct channel of support.
Benefits
-Automated desktop-problem resolutions
-Providing you with the facility to diagnose and repair browser or network issues in the absence of other means of support, such as phone or internet connectivity
-Detecting and resolving known help-desk call drivers out of the box • -Finding answers to frequently asked questions
-Getting to the root cause of Internet technical problems without any need for long and complicated diagnostics and troubleshooting procedures
Features
-Resolving problems through connecting to the Internet
-Overcoming issues related to retrieving your email
-Scanning your system for common computer problems
-Finding answers to frequently asked questions
-Contacting your support provider regarding your applications or service
-Keeping you updated by sending you alerts
-Keeping your software always updated by using the latest technology and executing needed support jobs automatically.
Charges
The esupport application is free of charge.
Download at www.etisalat.ae
