Special Features
BMW introduces new ConnectedDrive technologies
BMW Group, the world’s automotive manufacturer, has taken another step to further enhance the driving experience of its customers, through developing innovative communication via BMW ConnectedDrive. BMW ConnectedDrive is BMW Group’s philosophy of exchanging information between the driver, the car and the outside world to give the driver and passengers’ information and services to help make their driving experience safer and more comfortable.As part of the company’s commitment to introducing new features and technologies, BMW has added a number of user-friendly and technologically-advanced systems to BMW ConnectedDrive.
Drivers now receive added peace-of-mind and convenience with a host of services built into their car’s infotainment system. Alongside existing systems such as Assist - which calls the emergency services automatically in the case of an accident in which the airbags are deployed; and Online - which allows passengers to receive news/RSS feeds and weather forecasts while on the move, as well as read and reply to e-mails; Teleservice has recently seen a number of features rolled out:
Teleservices Battery Guard - an automatic system which notifies the driver via an SMS message in case the lights have been remained switched on in the vehicle and is draining the battery. This service will also automatically notify the local BMW importer of the battery’s condition for it to be checked at the next service.
Automatic Teleservice Call which ensures regular contact between the vehicle and the service department of the local importer to ensure any problems are identified and required work is booked automatically and efficiently without inconveniencing the customer.
This is further developed through Teleservices Breakdown which will inform the BMW helpline of any faults identified with a vehicle in the event of a breakdown to ensure a swift resolution to the problem. Details such as the vehicle’s location are also automatically sent to the call centre allowing for recovery services to be dispatched quickly.
The final upgrade available is the Teleservices Update - this automatic service will download and install any software upgrades required between the BMW ConnectedDrive system and third party MP3 players and smartphones. This allows the driver to connect his periphery devices to his vehicle without the need to visit his importer for a system upgrade.
BMW is committed to improving the driving experience of its customers across the Middle East and is working closely with each market’s importers to increase the systems available through BMW ConnectedDrive.
These BMW ConnectedDrive features are only available in the UAE via AGMC, the BMW Group importer in Dubai, Sharjah and Northern Emirates.
