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eSupport from Etisalat

eSupport is an automated desktop internet connection with the capability of enabling ’self internet problem-solving solutions’. It’s a software that works as your tool to solve technical Internet problems and guides you to what should be done. This service allows computers to become self-repairing devices by having a virtual agent inside your PC; always ready and active to solve your technical issues and directing you to the correct channel of support. Benefits -Automated desktop-problem resolutions -Providing you with the facility to diagnose and repair browser or network issues in the absence of other means of support, such as phone or internet connectivity -Detecting and resolving known help-desk call drivers out of the box • -Finding answers to frequently asked questions -Getting to the root cause of Internet technical problems without any need for long and complicated diagnostics and troubleshooting procedures Features -Resolving problems through connecting to the Internet -Overcoming issues related to retrieving your email -Scanning your system for common computer problems -Finding answers to frequently asked questions -Contacting your support provider regarding your applications or service -Keeping you updated by sending you alerts -Keeping your software always updated by using the latest technology and executing needed support jobs automatically. Charges The esupport application is free of charge. Download at www.etisalat.ae



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