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In a move to provide customers with increased flexibility and convenience, and in-line with its commitment to environmentally-responsible corporate practices, du has introduced ‘e-bill,’ a paperless e-billing service that allows customers to view their du bills online and make payments online without waiting for traditional mail. e-bill is being offered to individual customers with du home and postpaid (Elite and monthly plan) accounts and will be soon available to business customers as well.
“As a socially-responsible company, du is committed to implementing environmentally-sensitive and sustainable initiatives like the e-bill system,” said Farid Faraidooni, EVP Commercial, du. “In addition to being an eco-friendly service, e-bill will streamline the payment process, offering customers a convenience and ease. As many UAE customers are now completing the majority of their financial and business transactions online, e-bill is destined to be a useful addition to our customer service offerings.”
There are no costs or fees associated with e-bill and customers are invited to sign up anytime simply by logging into their self care account and clicking on ‘billing and payment.’ Customers can choose to receive a bill only by email or a paper bill or opt for both, and they can change their selection at any time on their self care home page. Once selected online, the e-bill service will be immediately activated and customers notified via email when their next bill is available.
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