Guest Posts, Link Building, SEO, Pay-Per-Click campaigns
Advanced Search
Download our Media Kit

 





Home / News / Company News
Company News
   

Emirates Post Group Organizes Awareness Workshops On Customer Service Rating
(29 May 2014)

 

Emirates Post Group under the initiative of the 1st Postal Zone organised a series of awareness workshops of the project customer service ratings in Abu Dhabi, in preparation for this year’s edition of UAE Government Service Excellence Program.

The workshops were addressed by the director of zone, Ms. Thamna Sharifi at the Al Falah Post Office in Abu Dhabi, in which she spoke about the criteriafor the rating system, as per the UAE Vision 2021 and the UAE Government Excellence Award, in addition to EPG’s strategic vision. She discussed the reason behind participating in the program and the steps that need to be taken to succeed. She presented a summary of the eight criteria ofcustomer service standardsand the customer charter followed by the Group.

Commenting on the workshops, Mr. Fahad Al Hosani, Acting CEO of Emirates Post Group, said the honour bestowed on the eight post offices would motivate them to strive harder towards higher standards as well as challenge other post offices to better their standards, as the Group pursues its developmental goals and fine-tunes its customer service.

Last month, Emirates Post Group’s 8 post offices were awarded a four-star rating under the Emirates Government Service Excellence Program which seeks to raise the efficiency levels of government services, and bring them on par with highest international standards through a rating system that awards 2 to 7 stars for overall satisfaction levels.

The post offices that have won the four-star rating are Abu Dhabi Central Post Office, Al Falah Post Office in Abu Dhabi, Dubai Central Post Office, Deira Central Post Office, Al Qouz 4 Post Office in Dubai, Ras Al Khaimah Central Post Office, Sharjah Central Post Office and Ajman Central Post Office.

Download the Dubai City Guide iPhone mobile app

DubaiCityGuide.com is owned and managed by Cyber Gear


  All fields are mandatory
Your Name
Email
City
Country
Your Comments
 Max 250 characters - Word Count :
Image Verification
Change Image

     
 
email print
2337
 

Sponsored By : PressReleaseNetwork.com           Sponsored Opportunities

       
       
   
       

Daily Guide

 



Hotels hotels Check out Hotels in Dubai
Shopping shopping A complete Mall & Store Guide
Dining dining Eating out at the coolest spots
Sightseeing sightseeing Things to see & do
DCG Recommends dcg recommends Best of the best in Entertainment
News Alerts
News Alerts
Stay ahead with dubai news
dcg mobile
dcg Mobile
With you wherever you go
rss feed
RSS Feeds
Get the latest
dubai blog
Dubai Blog
Your space, your voice
sitemap
Sitemap
DCG at a glance