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Dubai Police App Gets Smarter
(10 November 2015)


The Dubai Police have revamped its official smart phone application and launched it on the iOS platform.

The new design is in line with the Dubai mGovernment initiative, a top police officer has said.

Major-General Khamis Mattar Al Mazeina, Commander-in-Chief of the Dubai Police, said the design makes the app more efficient as it has added more categories to simplify transactions and an option to club 'favourite' transactions.

The revamped app will show the time of all transactions made by users.

Transactions include paying traffic fines, reporting crime, driving licence services, car registration and the police programme called 'we are all police' which allows people to report traffic violations.

The new design has an option called the 'drive mode', through which users receive instant information on traffic accidents, including the traffic status.

A 'police station mode' allows users to check the number of customers waiting at each police station including the average waiting time. Users can also get a token issued before reaching the station to avoid standing in line.

Another option lets visually challenged users lodge complaints and carry out transactions.

The 'happiness indicator' lets users offer feedback on the efficiency of services.

Maj-Gen Al Mazeina said the revamped app aims to meet the standards of the annual Hamdan bin Mohammed Award for Smart Government.

The app will "enhance government communication" and allow people to interact with officials.

He said 994,442 people have carried out transactions via the app on both Android and iOS platforms.

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