TRA Launches ’Single Sign-On’ Initiative #Dubai - Dubai City Guide
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TRA Launches ’Single Sign-On’ Initiative
(10 October 2016)


The Telecommunications Regulatory Authority (TRA) has recently launched the first phase of SmartPass service through the Single sign-on (SSO) initiative, to use unified data for government transactions online using a single access point.

The initiative is one of the 22 initiatives of the smart government to achieve the vision of Vice President and Prime Minister and Ruler of Dubai His Highness Sheikh Mohammed bin Rashid Al Maktoum. "Our aim for the next phase is connecting the smart services on local and federal basis, and provide unified portal for the customer where ever he is, as the customer look inti us as one country, and integrated work environment," according to Hamad Obaid Al Mansoori, Director General, TRA.

TRA will launch a set of new initiatives that falls in line with the transition to smart government under its strategic plan in accordance with the smart transformation requirements to facilitate government services and ensure customers’ happiness, he added.

The service will initially enable customers to transact with four government departments including the Ministry of Human Resources and Emiratisation, TRA, Sheikh Zayed Housing Programme and Emirates Post Group. All the remaining 42 federal entities will be connected to the application within one year after the launch.

The government entities which will soon be connected to SmartPass are Ministry of Climate Change and Environment, Emirates Identity Authority, Federal Electricity and Water Authority, Ministry of Culture and Knowledge Development and Ministry of Infrastructure Development.

Users can access the application in Arabic or English by registering their information through service kiosks (SmartPass Devices) distributed in shopping malls and petrol stations. 

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