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TRA Opens The Registration For The Fifth Edition Of The ’Best Mobile Government Service Award’
(22 October 2017)
Aims to motivate government entities to provide innovative solutions in the field of smart phone applications


 

 The ‘Best Mobile Government Service Award’, one of ‘the World GovTech Award’ competitions, has announced opening the registration for participation in the fifth edition of the 2018 Award, from 15 to 30 October 2017. Government entities and stakeholders at national, regional and international level, wishing to participate in the competition, have been invited to submit their applications through the award website www.mgov-award.ae, within the specified deadline. Those who are interested can check the terms and conditions of the Award on the same website.

The annual Award, inspired by the vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai, and organized by the Prime Minister’s Office in the Ministry of Cabinet Affairs and the Future, in cooperation with the Telecommunications Regulatory Authority (TRA), aims to motivate and encourage government entities to provide innovative solutions in the field of smart phone applications, for the provision of government services around the clock through simple and easy means, regardless of the location, and in a smooth interactive framework that meets the requirements for happiness.   

H.E. Hamad Obaid Al Mansoori, TRA Director General, said: ‘The success of the Award, and its continuation for the fifth consecutive year, is an evident indicator of the strong culture of innovation in government entities, as well as the broad implementation of the smart transformation process in the country. This Award is in line with TRA’s goals in enhancing a smart lifestyle in the UAE and developing government services, to make the UAE one of the best countries in the world for living’.

H.E. Al Mansoori clarified that the requirements of modern life necessitate identifying solutions and services that meet the customers’ expectations. Moreover, this is the era of smart phones, which have become a basis for innovation, as well as economic and commercial trends, and others. Thus, it is necessary to focus on the development of services and solutions through mobile devices, as they meet the customers’ requirements and aspirations, and constitute an important factor in their happiness. H.E. Al Mansoori highlighted that the UAE’s wise leadership has foreseen the future of services and modern technologies for a long time, and has been in the lead in the direction of transition to e-lifestyle and smart transformation, assuring that the UAE has achieved leading global positions in the field of smart transformation and ICT.’ 

The number of participants in the Award is expected to increase, at the level of participating government entities and the number of competing applications, due to the high reputation of the Award. This has been an element in enhancing the participants’ base during the successive years of the Award, as the number of evaluated participating applications increased 54% in 2016 compared to the number of applications in 2014.
In its fifth edition, the Award seeks to enhance the confidence and respect it has acquired globally, and to upgrade the quality of participations, as part of the UAE’s ongoing efforts, to develop government mobile applications, and its overall mission to improve the lives of government customers in the country and worldwide.

The number of evaluated applications in 2016 reached 2299 applications, compared to 1612 applications in 2015, and 1087 applications in 2014.  The total number of national applications submitted by Emirati entities reached 227 applications.

The ‘Best Mobile Government Service Award’ encourages governments to develop mobile applications that address customers’ needs. The Award also included the concept of challenges in its current edition, aiming to create mobile applications that have profound impact on society, improve the lives of individuals, and increase their happiness, by providing suitable government services for their needs.

The Award presents in its current edition seven challenges, in seven different categories that would improve people’s lives, make them happier, and enable governments to achieve integration in service provision. Winners of the seven categories will be announced during the World GovTech Award ceremony, and will be invited to attend the World Government Summit, that will be held in Dubai in February 2018.

The Award presents modern topics that shape the reality of ICT in the current era. All participating applications will be evaluated according to developed criteria that suits the requirements of the current edition.

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