Never Go Out Of Credit - Etisalat Launches Reserve Credit For Prepaid Customers #Dubai - Dubai City Guide
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Never Go Out Of Credit - Etisalat Launches Reserve Credit For Prepaid Customers
(25 June 2013)
For the first time in GCC new service enables calls and SMS even after credit reaches zero


Etisalat, one of the largest telecom operators in the Middle East and Africa, today announced the launch of the Reserve Credit privilege that enables prepaid customers to make calls or send text messages even without credit.

The service offers users credit of up to AED 35 and moves them to temporary tariff when their credit reaches zero. While using Reserve Credit, calls cost an additional 5 fils per minute or 5 fils per SMS. The credit available ranges from AED 5 to AED 35, depending on the customer’s previous usage. The reserve credit amount consumed will be deducted from the customer’s next recharge.

“The launch of this new service is our way of appreciating our loyal prepaid customers for their continued trust in Etisalat, and is a reflection of our ongoing commitment to find new ways to improve convenience for our customers,” said Khaled El Khouly, Chief Marketing Officer, Etisalat. “We will continue to focus on introducing more such innovative services that offer unparalleled value and flexibility for the customer.”

The new service will be available for customers who have completed at least three months on Etisalat network. Reserve Credit is available with all prepaid tariffs and packages. Prepaid Wasel subscribers who are eligible for the service will receive a notification from Etisalat when their credit reaches AED 1 inviting them to dial *108# and gain access to Reserve Credit service. The notification will also contain the amount they are eligible to use. There is no expiry on the amount available on the Reserve Credit balance and customers can check their Reserve Credit remaining balance at any time by dialing *108#.

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Likewise, the same service will be offering from Etisalat to Curtains Dubai so you could never go out of Credits. So stay tuned to get more information.

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