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Company News - Telecommunications Regulatory Authority TRA
TRA Launches Free Online Training Targeting UAE Job Seekers (23 May 2016)
The Telecommunications Regulatory Authority (TRA) has launched a new online facility providing access to job seekers in the UAE to get free training on various skills set via the Authority’s mGov Centre of Digital Innovation (CoDI). TRA is inviting job seekers to register through mGov’s website.

TRA Discusses With Etisalat And du The Results Of Annual Benchmarking Of Mobile Services & Networks Quality In UAE (9 May 2016)
The two recent meetings aimed to support common efforts to improve the quality of local telecommunications services to ensure end-user happiness and place the UAE on the global information and communications technology (ICT) map.

TRA Launches ’Customers Happiness Week’ At City Centre Mirdif To Reinforce Communication Ties (2 May 2016)
The event provides a platform for the TRA to meet and communicate with its audience and listen to suggestions and feedback, which is part of its continuing efforts to improve its processes and delivery quality services according to the highest standards and best practices to achieve its customers.

3,000 Transactions Received And Addressed At TRA’s Customer Happiness Center During Q1 2016 (30 April 2016)
Several Telecommunications Regulatory Authority’s (TRA) executives have made eight field visits to its customers’ centers since the launching of the ’Hathreen’ initiative in October 2015.

Majed Al Mesmar: ’The Happiness Of TRA’s Customers Is An Inclusive Culture That We Dedicate Ourselves To Achieve It’ (29 April 2016)
The forum was aimed towards highlighting the achievements and successes gained by the TRA and its stakeholders, particularly in the efforts of making customers happy. The event was attended by a number of partners from both the governmental and private sector.

TRA Supports Child Protection Committee’s Awareness Campaign (8 April 2016)
The participation of the authority reflects its commitment to developing society and promoting the UAE’s efforts to address children’s issues and provide a safe environment for the children of the country.

UAE TRA Directs Mobile Operators In The UAE To Reduces GCC Roaming Rates By An Average Of 42% (4 April 2016)
Commenting on this move, H.E. Hamad Obaid Al Mansoori, the UAE TRA’s Director General stated: "The TRA was actively represented in the Roaming Working Group meetings to study the regulation of roaming prices in the GCC countries.

New Zealand’s Ambassador Visits UAE TRA (17 January 2016)
The meeting was attended by Engineer Nasser Bin Hammad, UAE TRA International Affairs Senior Manager, and Engineer Adel Al Muhairi, TRA’s aeCERT Director.

UAE TRA Hosts High Level Delegation From Malta (9 January 2016)
The meeting entailed discussing an array of strategic topics that are related to mGovernment and the various stages that it passed through since H.H. Sheikh Mohamed Bin Rashid Al Maktoum, announced launching of the mGovernment initiative during May 2013.

The TRA’s aeCert Organizes A Workshop On Online Banking Security (5 January 2016)
A multitude of prominent online banking experts and representatives from the banking sector and many banks participated in the workshop.


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