Special Features
Etisalat Launches Managed DDoS Mitigation Service To Protect Businesses From DDoS Attacks
Etisalat, one of the leading telecom operators in the Middle East and Africa, today launched a security solution to prevent cyber attacks through Distributed Denial of Service (DDoS) management.Etisalat will offer this service to its business, government and hosted data center customers.
The security solutions being offered as part of the service include a cloud based security service (whereby DDoS attack identification and mitigation occurs proactively within Etisalat’s IP backbone before it reaches the customer’s network), and the hybrid DDoS protection approach, which combines the advantages of cloud based and network perimeter base solutions for the customer’s equipment and offers the best protection from DDoS threats. The perimeter-based protection solution will be deployed with a CPE at the customer site to protect both the services offered by the organization and the digital infrastructure – such as load-balancers and firewalls which can be targeted by state-exhaustion DDoS attacks.
Speaking on the urgent need of such a service, Abdulla Hashim, Senior Vice-President for Information and Communication Technology, Etisalat, said: “Non-availability or downtime of internet services can create a huge impact financially on customers’ businesses and damage the brand image of a company. Denial of Services is real and a growing threat to business globally.
“Etisalat has strategically aimed to provide its business customers with the security they need from outside threats through Distributed Denial of Service management. Our advanced solutions will ensure business continuity and productivity through quick responses to DDoS attacks. This will enable business customers to focus on their main business, shielded from day-to-day infrastructure concerns and risks.”
Features of the new services include proactive or on-demand cloud-based attack mitigation; frequent reporting or interactive portal access for information on attacks detected/mitigated and other traffic statistics; and proactive monitoring by qualified IT security professionals from centrally located state-of-the-art Customer Network Operation Center/Security Operation center (CNOC/SOC). Alarms and event indications will be investigated and necessary steps will be taken to prevent re-occurrence of network failure. DDoS experts will also be available at all times to assist subscribing organizations.
Subscribers can choose a monthly subscription or can subscribe on a per incident basis to the DDoS management solution that best suits their needs.
The launch of the service has expanded Managed Security Services portfolio to include managed secure connect (a unified threat management solution), managed firewall, managed web and email security and managed remote access. These will address all ICT requirements of Etisalat’s business customers.