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The Roads and Transport Authority (RTA) has processed about 11 thousand online bookings of appointments for testing vehicles until the end of August. The service, which has slashed vehicles registration steps from 14 to 9, is part of RTA’s endeavours to save time & efforts of customers, realize its third strategic goal of People Happiness, and living up to the Smart City initiative of the Government.
Detailing the above, Sultan Al Marzouqi, Director of Vehicles Licensing, RTA’s Licensing Agency, said “Enjaz services has managed to process 11 thousand e-booking of appointments for testing vehicles through the internet or smart apps. The service has multiple benefits including finalization of e-selling via approved showrooms where the sales agreement can now be made through the traffic system of the showroom. The customer will accordingly have an appointment booked online at the showroom without visiting our service centers. Once the original Emirates ID is presented at the testing center, the examiner will retrieve details of the vehicle online without involving any papers. Such an exercise is marked by quicker processing of testing as 50% of the process is already done by auto showrooms. Enjaz service also enables the tester to use a tablet to enter data digitally, without involving papers, which ensures accurate details and saves time & effort of both the motorist and the tester.
“Enjaz service is launched in the context of RTA’s keenness to streamline car selling & buying process and expedite the booking of appointments for testing through a wide range of approved showrooms. It also underscores RTA’s attention to customers’ convenience through applying the highest standards for their happiness,” added Al Marzouqi.
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