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His Highness Sheikh Mohammed bin Rashid said “happiness and positivity in the UAE are a lifestyle, a government commitment and a spirit uniting the UAE community. The government system is evolving to realize the goals that every human seeks: happiness for him and his family.”
His Highness Sheikh Mohammed bin Rashid added “we are at the beginning of our journey, learning day-by-day to achieve goodness and happiness for the individual. We wish happiness for all the peoples and countries in the world.”
The UAE Cabinet endorsed The National Happiness and Positivity Charter which stipulates the UAE Government’s commitment, through its higher policies, plans, projects and services, to provide a nurturing environment for the happiness of the person, family and community, instill positivity as a core value in them so that they are able to achieve their goals and ambitions.
The Cabinet also endorsed a number of initiatives and projects in line with the National happiness and Positivity Programme submitted by HE ohood hint Khalfan Al Roumi, Minister of State for Happiness to create the happiest government environment globally. The National Programme includes appointment of CEO for Happiness and Positivity in all entities, setup happiness and positivity councils in all entities as well. It also includes allocating hours for happiness programmes and activities in federal government as well as setup happy and positive offices. The National Happiness and Positivity Programme also includes transferring customer service centres to customer happiness centres as well as culture-change programmes for customer service to make customers happy. It will also set indicators, conduct surveys and prepare annual reports to measure happiness levels in all sectors.
Hence, the Cabinet endorsed in its meeting a number of corporate initiatives in conjunction with the World Happiness Day which coincides on 20th March. these come in line with the National Happiness and Positivity Programme, launched earlier this month by His Highness Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai which includes three pillars: include happiness and positivity in government policies and services, instill values of happiness and positivity as a lifestyle in the UAE, develop tools to measure happiness in the community.
The recently-launched initiatives focus on the first pillar: The National Happiness and Positivity Charter, happy work environment and services
The National Happiness and Positivity Charter
The National Happiness and Positivity Charter aims to instill concepts of happiness and positivity from the UAE perspective, sets the UAE commitment towards the community to realize these values. It also aims the UAE will be a centre and global destination for that. All government entities will work towards implementing the charter to reach these goals.
Happy Work Environment
It includes five initiatives:
• Corporate Happiness and Positivity Model in the UAE: it is a unified model for all government entities consisting three pillars: corporate happiness culture, happy and positive staff requirements, and corporate happiness and positivity indicators.
• Setting up Happiness and Positivity Council in Federal Government entities includes representatives from different sectors that cover services provided by the entity. The Council aims to align policies and services to realize community happiness, launch and follow up relevant initiatives as well as streamline happiness and positivity in internal work environment.
• Happiness and Positivity CEO: one of the current federal government staff member will be appointed as Happiness and Positivity CEO by the Minister or Chairman to ensure streamlining happiness and positivity culture in the entity as well as coordinate with the Office of the Minister of State for Happiness to implement initiatives by the National Happiness and Positivity Programme and manage relevant initiatives to spread happiness among customers and staff. CEO will launch work environment classification programmes in public and private sectors according to happiness levels.
• Allocate time in federal entities for happiness and positivity activities: they aim at instilling happiness and positivity culture in the Federal Government inside the entity or outside to ensure community happiness.
• “happy and positive offices” in the government: to create a happy and positive work environment continuously through activities conducted in an innovate, effective manner.
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